Sales Conditions - Drestige
Emergency Coronavirus. Regular Shipping and Online Purchases. Guaranteed delivery within the established shipping times.
Close
Close

In the cart you have:

Your cart is empty

Terms and conditions

Conditions and Services.

Welcome to our website ("www.drestige.com"). Access to and use of www.drestige.com are activities governed by these terms of use ("Terms and Conditions of Use"). Access to and use of this website presupposes the reading, knowledge and acceptance of these General Conditions of Use as well as the Privacy section and their mandatory nature.

This website is managed and maintained by Drestige web Srl. Drestige web Srl is registered in the Register of Companies of Bari (italy), Vat number 08465230723 capital of Euro 50000.00 i.v . The headquarters of Drestige web srl in in Casamassima Bari Italy, 70010 SS 100, Km 18+700 CC Il Baricentro. If the services within the website are carried out by Drestige web srl. it will be understood that the General Conditions of Use will regulate the relations between the user and the company.

We remind you that the services to which you can access through the website, as well as any new use of the same with respect to their current use, such as the launch of new services by Drestige web srl, will be subject to the General Conditions of Use. The user acknowledges that Drestige web srl assumes no responsibility for the availability and use of the services.

Remember that you can always contact Drestige web srl (WWW.DRESTIGE.COM) by e-mail through the Contact section (servizioclienti@drestige.com)

 

For any other legal information, consult the Privacy sections of DRESTIGE.COM

 

Drestige Web srl. may modify or simply update, in its discretion, in whole or in part, these General Conditions of Use and the documents referred to in them. The modifications and updates to the General Conditions of Use will be binding as soon as they are published on the website in this section.

We therefore ask you to regularly access this section to check the publication of the most recent and updated General Terms and Conditions of Use of www.DRESTIGE.com.

Please note that the General Conditions of Use are subject to the regulation contained in the Legislative Decree. September 6, 2005, n. 206 ("Consumer Code") and, in particular, the provisions of Section II of the Consumer Code on distance contracts. It is understood that any reference contained on the www.DRESTIGE.com website to clothing or other products does not constitute an offer to sell and that the images relating to the products, as well as the manner in which the same are presented within the www.DRESTIGE.com website, are for merely illustrative purposes of the activities of Drestige.com

If you do not agree, in whole or in part, with the General Conditions of Use of www.DRESTIGE.com, please do not use our website.

 

General conditions of Sale

 The offer and sale of products on our website ("drestige.com") are governed by these General Terms and Conditions of Sale. The products purchased on DRESTIGE.com are sold directly by Drestige web srl ("DRESTIGE"), with registered office in Italy, SS 100, km 18 + 700 CC il Baricentro Lotto 7 Modulo 14 Casamassima Bari 70010 and VAT number 08465230723, Cap. Soc. Euro 50000.00 int. vers. You can request any information from DRESTIGE through our support services: contact the Customer Service by e-mail: SERVIZIOCLIENTI@DRESTIGE.COM. If you need more information, go to the Customer Service area. You will find information about orders and shipping, refunds and the return of products purchased on DRESTIGE.com. For any other legal information, consult the sections: General Conditions of Use, Privacy and right of withdrawal.

 

1. Our trade policy

 

1.1 The Seller offers for sale, on drestige.com, the products and carries out its e-commerce activity exclusively towards its end users who are "consumers".

1.2 When we speak of "consumer" we refer to any physical person acting on drestige.com with purposes not related to his business, business or professional, possibly carried out. If you are not a "consumer", please refrain from entering into commercial transactions through drestige.com.

1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not conform to their commercial policy.

1.4 These General Terms and Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on drestige.com between the users of drestige.com and the Seller.

1.5 The General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller that are present on drestige.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from parties other than the Vendor, we advise you to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of electronic commerce between users drestige.com and third parties.

 1.6 Drestige.com reserves the right to refuse orders generated on its website, if it considers that there are no contractual bases appropriate to the seller's policies.


1.7 Drestige.com reserves the right to delete or block users if it deems them unsuitable for contractual sales policies

2. How to conclude the contract with DRESTIGE

 

2.1 To conclude the contract for the purchase of one or more products on drestige.com, you will have to fill in the order form in electronic format and send it to the Vendor, electronically, following the relative instructions.

2.2 After concluding the purchase contract of one or more products, by sending the order form, you will receive a summary email of the operation which contains a reference to the General Conditions of Sale - Policy - and a summary information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or VAT), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the methods for handling complaints from the professional, shipping costs and delivery; as well as the references and the geographical and e-mail address of the Seller and the date by which the Seller undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and procedures for exercising your right of withdrawal and the methods and times for returning the products purchased (AFTER-SALES SERVICES). You will also be provided with information about the circumstances in which you will lose the right to withdraw from the contract. If applicable to the purchase, you will be informed that, in case of withdrawal, you will have to bear the cost of returning the products. In any case, you will be reminded of the existence of the legal guarantee of conformity of the products, you will be provided with the contact details of our after-sales service.

2.3 In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or VAT) and shipping costs (including any additional costs incurred by you for choosing a different type of shipment and delivery and/or faster than the standard one). The contract is concluded when the Seller receives, via computer, your order form, subject to verification of the correctness of the data relating to your order. The sales contract is stored in our archive.

2.4 In the days following the order in order to improve the quality of the service offered and the customer experience on drestige.com we will ask to evaluate the service offered through the feedaty platform - verified reviews. This service is offered in collaboration with Zoorate s.r.l.

 

 

 

2.5 Availability of products

The availability of products refers to the actual availability at the time the buyer places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of products on other online sales channels and in the physical store, they could be sold to other customers before order confirmation.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the buyer will be immediately informed via e-mail.

If the buyer requests the cancellation of the order, resolving the contract, DRESTIGE.COM. will refund the amount paid within 30 days from the moment in which DRESTIGE.COM. he was aware of the buyer's decision to terminate the contract.

Orders will be processed during the following hours: from Monday to Friday, in the following hours: 9:00 am to 6:00 pm.

2.5 Billing

The invoice can only be requested at the same time as the order confirmation by filling out the dedicated forms.

The billing request can not be accepted after the order confirmation or in the following days.

2.6 Safeguard clause

In the event that one of the clauses of these General Conditions of Sale were null for any reason, this will not affect in any case the validity and compliance with the other provisions contained in these General Conditions of Sale.

2.7 Contacts

Any request for information can be sent by e-mail to the following SERVIZIOCLIENTI@DRESTIGE.COM, by telephone at the toll-free number 800945654 or by filling out the CONTACTS form on the website:

The number is available from Monday to Friday during the following hours: 09.00am - 1.00pm, 2.30pm - 6.00pm.

2.8 Applicable law and jurisdiction

These General Conditions of Sale are governed by Italian law and interpreted on the basis thereof, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes concerning and / or consequent to them must be resolved exclusively by the Italian jurisdiction. In the event of a dispute, the competent court is Bari.

 

3. Guarantees and indication of product prices

3.1 On DRESTIGE.COM only luxury and top quality brand products are on sale. These products are owned by the partners who decide to sell through the DRESTIGE.COM platform. The brands present are authorized for sale because the manufacturers and owners have granted the sale to the boutiques because they are considered suitable for the quality standard.

 

THEREFORE, ALL BRANDS AND PRODUCTS PRESENT ON THE DRESTIGE.COM WEBSITE ARE NOT OWNED BY Drestige web S.r.l AND ARE TO BE CONSIDERED OF THE EXCLUSIVE PROPERTY OF THEIR RESPECTIVE OWNER.

 

 

ANY REPRODUCTION OF THEMSELVES IS PROHIBITED PROHIBITED BY LAW

 

 

 

 3.2 The Seller does not sell used, irregular or inferior products to the corresponding standards offered on the market.

3.3 The essential characteristics of the products are presented on DRESTIGE.COM within each product page. The images and colors of the products offered for sale on DRESTIGE.com may however not correspond to the real ones due to the Internet browser and the monitor used.

3.4 Product prices may be subject to updates. Check the final price of sale before submitting the order form.

3.5 Purchase requests from countries not included among those displayed in the SHIPMENTS section can not be accepted by the Seller.

3.6 All products are provided with an identification tag attached with a disposable seal. We ask you not to remove the tag and the related seal from the purchased products, of which they are an integral part.

3.7 The Vendor, in the event of exercise of your right of withdrawal, has the right not to accept the return or not fully refund the sums paid for the purchase, in relation to those products that do not have the relevant card or that have been altered in their essential and qualitative characteristics or that they have been damaged, as better explained in paragraph 8.1

 3.8 DRESTIGE services to end customers and PARTNER relations / obligations / duties

The services we offer allow you to search the DRESTIGE.COM website and purchase products from a wide range of boutique partners and brands. DRESTIGE.COM also offers: product delivery and dedicated customer service. The contract for the purchase of products exists between the end customer and the appropriate partner. This means that the legal responsibility for the sale of the products lies with the Partner and not with DRESTIGE WEB S.R.L ..

Please note that the supply relationship of the product delivery service exists between DRESTIGE WEB S.R.L. and the end customer and, therefore, you undertake to enter into a contract for delivery services offered by us. We may require an additional cost for the performance of these services, which will be indicated at the time of checkout and before the confirmation of purchase of the products. The contract concluded with us is to be considered fully executed at the time of delivery of the products by the courier.

 Products

DRESTIGE WEB S.R.L. undertakes to provide as accurate a description as possible of the products offered on DRESTIGE.COM. However, since the descriptions are based on information provided to us by the Partners (who take full responsibility for it), we cannot guarantee that all details are always accurate, complete or error-free. To get more information about a product, please contact our customer service team. The product images shown on DRESTIGE.COM are for illustrative purposes only and although we try to provide accurate color reproduction, we cannot guarantee that the reproduction of the images on your monitor reflects the actual color of the products.

We do not allow Partners to offer defective items or lower quality products than the quality levels usually offered on DRESTIGE.COM. If an item you ordered does not match the description provided, is defective or of inferior quality, you can send it back to us and we will try to contact the Partner on your behalf. When the item is received by the Partner in question, a full refund of the defective product will be issued or, alternatively, a discount, replacement or repair of the item will be offered where possible, agreed by us on a case by case basis.

 The products sold by the Partners are supplied exclusively for domestic and private use. You agree not to use the products for commercial purposes or for resale. The user also agrees not to export, re-export or otherwise transfer the products to countries or territories that are subject to embargoes or sanctions. Neither we nor the Partners can be held responsible for any loss of profit, commercial loss, business interruption or loss of commercial opportunity.

DRESTIGE partner

As explained above, the contract for the purchase of the products is entered into between you and the Partner. Drestige is authorized by the relevant Partner to conclude the contract on its behalf. Drestige is not part of the sales contract and the purchase of the products is not made directly by us. We demand from all DRESTIGE.COM User Partners who implement and keep reasonable compliant corporate policies up to date. However, we cannot be held responsible for the corporate policies of the Partners. In case of dissatisfaction with the product or service received by a Partner, we invite you to contact us and we will endeavor to contact the appropriate Partner on your behalf to try to resolve the problem.

Orders, prices and payment

The moment you complete the checkout process and place the order by clicking on the "Complete order" button on the checkout page, you confirm that you want to purchase the products from the appropriate Partner (and not directly from us). Your order is subject to these Terms and Conditions, incorporated in the contract between you and the specific Partner. All orders are subject to availability and confirmation of the cost of the order, established by the competent Partner. After entering into the contract for products with the Partner, the Partner will have a legal obligation to provide you with goods that comply with the contract. The legal ownership of the purchased product will pass to you when accepting payment. The intrinsic risk of the product will continue to be the responsibility of the Partner and DRESTIGE until the product is delivered to the address indicated at the time of the order.

DRESTIGE allows you to verify the order and correct any errors before completing the purchase. We urge you to check and verify your order at each step of the ordering process, as it is up to you to ensure that the information you provide is accurate (e.g., products, quantities, sizes, correct colors, etc.).

The identity of the Partner is shown on the invoice header if the customer requests it. The order confirmation is instead headed to DRESTIGE WEB S.R.L. as owner of the site where the sale is made.

Following the placing of an order, you will receive an e-mail confirming receipt of the order. This email constitutes an attestation for information purposes only and is not to be considered as acceptance of the order by the Partner. The contract concluded between you and the Partner regarding the products will be entered into only following our verification that the order has been accepted by the Partner. In case of non-confirmation we will promptly inform you and proceed with the cancellation of the order and its refund if the payment has already been concluded.

DRESTIGE undertakes to provide prices and availability consistent with reality and to ensure that all the details, descriptions and prices indicated on DRESTIGE.COM are accurate, since this information is provided to us by the Partners, errors can sometimes occur. If we find an error in the price of the products ordered, we will promptly inform you and, acting on behalf of the Partner, we will offer you to reconfirm the order at the correct price or to cancel it. In which case it is impossible for us to contact you, the order will be considered canceled. In case of cancellation following payment of the products, you will receive a full refund as soon as possible.

Delivery costs are not included in the price and therefore an additional charge will be charged. Delivery costs (which include the VAT charged by us) vary according to the products ordered and the delivery location. Depending on the delivery location, different tax rules and additional charges may apply. If the items come from a Partner located outside your territory, import costs may apply at the time of delivery of the products. During the checkout phase, you will be informed about the inclusion of customs duties or if it is necessary to pay them once the products are received. If they are not included, neither we nor the Partner have any control over these charges and we are not empowered to advise you on their amount. It will be your responsibility to pay these import costs and taxes not included. Before placing your order, please contact the local customs office for more information and an "estimate of the cost landed".

For further explanations, contact the respective tax authorities. Please note that if you return an item, you will be responsible for import taxes and duties.

 After receiving the order, we perform a standard pre-authorization check on the payment card on behalf of the appropriate Partner and the products will not be shipped until the data provided has been verified.

After verifying the payment data and when the Partner accepts and approves the order for delivery, we will send you an email to inform you about it. In the unlikely event that we or the Partner were to encounter a problem while processing the order, we will contact you and may request further information to try to rectify the matter.

We reserve the right not to send your order to the Partner and the Partner reserves the right not to accept your order if, for example, the product ordered is out of stock, withdrawn from the market or otherwise unavailable or if we are unable to obtain the authorization for the payment made or if you do not meet the eligibility criteria (e.g. under the age of 18).

 Delivery

We will deliver the order within 1-3 days in Italy and 4-7 in the rest of the world from the date of departure of the package. It will be up to us (and not the Partners) to provide the delivery services and, therefore, we will endeavor to ensure that your order is delivered as soon as possible even if, in some circumstances, the delivery may be subject to delays due to events beyond our reasonable control. In such cases, we will endeavor to organize the delivery of the products as soon as possible, but we cannot be held responsible for any losses resulting from these delays.

Delivery times may vary depending on the availability of the products and the delivery location. Delivery times are only an estimate and are not guaranteed. The products will be delivered to you directly by the Partners from their offices, so the order can be sent to you in staggered packages and on different days.

If no one is present at the delivery address to sign for the order, the courier will organize together with you and with our support if requested to organize a new delivery.

International delivery

If you purchase products directed to an international destination, the order may be subject to import duties and taxes applicable when the package reaches its destination. You are required to comply with all applicable laws and regulations of the country for which the products are intended. We cannot be held responsible for any infringements of these laws.

Order cancellation

In case of cancellation of the order (or part of it) during the reflection period, you are required to return the product (products) within 14 days from the date of notification of the cancellation, making sure that the returned item (returned items) respect the conditions established in our WITHDRAWAL section In the event of termination of the contract between us entered into within the 14 day reflection period, we will process the refund due as soon as possible. In any case, the refund will be issued within 14 days from the date of receipt of the goods by the Partner or, if prior to that date, the day on which we will be proven the effective return of the product (products) to the appropriate location Partner.

 Final sales

BALANCE items are not subject to the DRESTIGE.COM standard return policy and WITHDRAWAL and it may not be possible to return them. The possibility of return or refund for the items of the Final Balances purchased on DRESTIGE.com is at the complete discretion of DRESTIGE WEB S.R.L., subject to the applicable laws.

4. Payments

4.1 For the payment of the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated on the order form. In no case will you be charged higher costs than those actually incurred by the Seller, in relation to the payment instrument chosen by you.

4.2 In the case of payment by credit card, the financial information (for example, the credit / debit card number or the date of its expiration) will be forwarded, via encrypted protocol, to Banca Sella or to other banks, which provide related remote electronic payment services, without any third party having access to them in any way. Moreover, this information will never be used by the Seller other than to complete the procedures related to your purchase and to issue the related refunds in the event of any refunds of the products, following the exercise of your right of withdrawal, or if it becomes necessary prevent or report to the police the commission of fraud on DRESTIGE.com. The price for the purchase of the products and the shipping and delivery costs, as indicated in the order form, will be debited to your current account at the time of shipment of the products purchased.

 

5. VOUCHERS

5.1 VOUCHERS are customized codes that allow you to take advantage of a discount on purchases made on DRESTIGE.COM.

5.2 The box INSERT VOUCHER is displayed on the first page of the purchase process: once you have placed the items in the SHOPPING BAG, enter your code in the USE a VOUCHER CODE box and click on APPLY.

5.3 Restrictions on the use of the  VOUCHER:

A) The VOUCHER value can not in any way be converted into money;

B). It will not be possible to use multiple VOUCHERS in the same order;

C). It is not valid for all discount brackets on the site

5.4 If for some reason you are not satisfied with your order, you can return the article on which you have applied COUPON following the standard return procedure which can be consulted in the Returns section. Once your return has been accepted, you can agree to receive a new VOUCHER with our customer service by sending a request to SERVIZIOCLIENTI@DRESTIGE.COM

 

6 To know the specific shipping and delivery methods of the products, go to the Shipping section, inside the INFORMATION area. Please pay attention to what is written in this section because the information contained therein is an integral and substantial part of these General Conditions of Sale and, therefore, they are deemed to be fully known and accepted at the time of transmission of the order form.

 

7. Customer Care

7.1 You can request any information through our support services: contact Customer Care. For further information, access the CONTACTS area

 

8. Right of withdrawal

 

8.1 For purchases outside the U.E. the return is charged to the customer.

 8.2 You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on DRESTIGE.com. In some specific cases, duly reported in the Right of Withdrawal section, it will be possible to change the chosen item with another one.

8.3 To withdraw from the contract you can use the Return Form (conforming to the standard form pursuant to Article 49, paragraph 4 of the Consumer Code) to be completed and transmitted directly online through the DRESTIGE.com website, or write and send to the Seller other explicit declaration of your decision to withdraw from the contract. If you choose to use the Return Form to be transmitted directly online through the DRESTIGE.com website, the Seller will send you confirmation by e-mail of receipt of the request for withdrawal. If you choose, instead, to send another declaration of withdrawal, the burden of proving the correct and timely exercise of the right of withdrawal, will weigh on you.

8.4 Once the withdrawal from the contract is exercised, you must return the products to the Seller delivering them to the courier for shipping within fourteen (14) days from when you have notified the Seller of your decision to withdraw from the contract.

8.5 The only expenses charged to you are those for returning the purchased products, unless the Seller has expressly exempted you from these expenses at the time of purchase and the additional condition that you use the shipping agent indicated by the Seller in the Return Form.

8.6 If you decide to use the shipping agent indicated by the Seller in the Return Form, you will not have to pay the costs of returning the purchased products. The payment of the costs of returning the products purchased will be made, on your behalf, directly by the Seller, which will therefore free you from any payment obligation towards the shipper. For the payment of the refund, the Seller will in fact collect from the refund a lump sum amount equal to the standard shipping cost of the products purchased. Moreover, from the moment of the return of the purchased products to the forwarder indicated by the Seller in the Return Form, the Seller will release you from any responsibility in case of loss or damage of the products during transport.

8.7 In case you decide to use a different shipping method from the one indicated by the Seller in the Return Form, you will have to pay the costs of returning of the purchased products. In this case, an amount equivalent to the cost of the products purchased will be reimbursed, while any additional costs incurred by you for choosing a different type of delivery and/or faster than the standard one you will not be reimbursed. In this case, you can remain responsible for any loss or damage to the products. Otherwise, the Seller may retain the products, in addition to the sums already paid for their purchase.

8.8 If at the time of delivery of the products previously contracted with the Seller, the buyer refuses delivery of the package (without a just cause communicated in good time to our customer service: SERVIZIOCLIENTI@DRESTIGE.COM or does not indicate an exhaustive shipping address not will be entitled to full reimbursement of sums already paid to the Seller In this case, from the reimbursement expected will be deducted a sum equal to the cost of shipping (outbound: to the customer and inbound: to the seller). It will be communicated via e-mail from the Seller. Within 14 days from the e-mail with which you will be notified of the sum deducted from the reimbursement, you can choose to re-collect, at your expense, the products in the state in which they were returned to the Seller, giving notice to the Seller himself, according to the methods that will be communicated to you

 

9. Times and methods of reimbursement

9.1 After the return of the products, the Seller shall make the necessary checks as to their compliance with the conditions and terms indicated in paragraph 8. In the event that the checks are concluded positively, the Seller will send you, via e-mail, the relative confirmation of acceptance of the returned products. In the event that the checks are not concluded positively, the Seller shall notify you by e-mail of the observed existence of a decrease in the value of the returned products, resulting from failure to comply, on your part, with the conditions referred to in letters b) c) and d) of the previous paragraph 8.3. At the same time, the Seller also informs you of the amount that will be deducted from the sums paid by you for the purchase of the returned products; without prejudice, alternatively, the possibility of returning, at your expense, the products in the state in which they were returned to the Seller, as provided for in paragraph 8.1 above.

9.2 Whatever payment method you use, the refund, entirely or partially, is activated by the Seller as soon as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal after verification of the correct execution of your right of withdrawal and verification of returned products.

 

9.3 The Seller makes the repayment using the same means of payment used by you for the purchase of the returned products, unless you have expressly agreed with the Seller the use of a different type of payment and on condition that you do not have to support any additional cost as a consequence of the reimbursement. If there is no correspondence between the recipient of the products indicated on the order form and who made the payment of the sums due for their purchase, the reimbursement of the amounts, in case of exercise of the right of withdrawal, will be performed by the Seller, in any case, towards the person who made the payment.

9.4 The value date of the re-credit is the same as the debit; as a result you will not suffer any loss in terms of bank interest.

9.5 The Seller indicates which is the forwarder for the return of the products: GLS courier in Italy (http://www.gls-italy.com/) or DHL Sardinia, Sicily and outside Italy (http://www.dhl.com/) The customer must use the pre-printed adhesive label attached to the package containing the products (label present only for DHL orders outside Italy), you can return the products to the Seller, without first paying the necessary expenses. For returns in Italy, the label is placed by the courier upon collection. According to the methods and terms established for the exercise of the right of withdrawal, this method allows the Vendor to pay directly, on your behalf, the cost of returning the products purchased, freeing you from any payment obligation towards the courier. This method also allows you to check, at any time, where each package is located, freeing you from any liability in case of loss or damage of the products during transport.

9.6 In case you decide to use, for the return of the products, a shipping agent different from the one indicated by the Seller, the shipping costs will be at your charge, including the responsibility in case of loss or damage of the products.

 

10. Privacy

10.1 You can obtain information on how we process your personal data by accessing the Privacy.

10.2 We also ask you to read, if you have not already done so, our General Conditions of Use because they contain important indications on how we process the personal data of our users and on the security systems adopted.

10.3 For any other information on our Privacy Policy you can send requests to the following email address: servizioclienti@drestige.com or to the address of our registered office, SS 100, Km 18+700 Il Baricentro lotto 7 modulo 14 Casamassima 70010 Bari.

 

11. Applicable law and settlement of disputes

 

11.1 The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the Consumer Code of Consumer Rights in "contracts", with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce. on distance contracts and by the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

 

12. Change and update

12.1 The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on DRESTIGE.com.

 RISK PASSAGE CLAUSE

According to the provisions of art. 63 Consumer Code, the “risk of loss or damage to goods due to reasons not attributable to the seller, in fact is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, materially enters into possession of assets.

 

"Any damage to the packaging and / or the product or the mismatch in the parcel number of the indications must be disputed immediately in writing on the courier's delivery note. Where permitted by applicable law, once the carrier's document has been signed without the customer having raised exceptions, the customer will not be able to make any objection to the external characteristics of the package delivered

"The customer will have to check the Products immediately upon delivery, to ascertain their conformity with the order, the possible lack of some of the products ordered or to report any obvious defects of the products. In the event that the customer has signed the delivery document without reservations, he may not subsequently object to any objection, except for hidden defects. "In the event of damage to the product or mismatch, the clauses as formulated above limit the disputes that the consumer could object if exceptions are not delivered to the courier immediately in the event of delivery in case of non-hidden defects (activities that the law does not require from the consumer or that the consumer could not perform for example if the delivery is made to a third party)

 

"LIMITATION OF LIABILITY".

 Outside of cases of willful misconduct or gross negligence, Drestige web Srl. will not be in any way liable to the Customer for indirect or consequential damages that may derive from the purchase of products offered for sale on the site. "In the latter a limitation of liability for possible inadequate graphic representations of product images on the site, according to the wording of the clause, also not attributable to factors not controllable by the seller (eg due to the internet browser or the monitor used by the consumer): “3. Purchase procedure. The site shows, for each selected Product, an image of the Product itself, the unit price, the color and the sizes. The images are used for illustrative purposes only of the Product; Drestige Web Srl. therefore it cannot be considered responsible for any inadequate graphic representation of the products presented on the site ”.

 

RISK PASSAGE CLAUSE

According to the provisions of art. 63 Consumer Code, the “risk of loss or damage to goods due to reasons not attributable to the seller, in fact is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, materially enters into possession of assets.

 

"Any damage to the packaging and / or the product or the mismatch in the parcel number of the indications must be disputed immediately in writing on the courier's delivery note. Where permitted by applicable law, once the carrier's document has been signed without the customer having raised exceptions, the customer will not be able to make any objection to the external characteristics of the package delivered

"The customer will have to check the Products immediately upon delivery, to ascertain their conformity with the order, the possible lack of some of the products ordered or to report any obvious defects of the products. In the event that the customer has signed the delivery document without reservations, he may not subsequently object to any objection, except for hidden defects. "In the event of damage to the product or mismatch, the clauses as formulated above limit the disputes that the consumer could object if exceptions are not delivered to the courier immediately in the event of delivery in case of non-hidden defects (activities that the law does not require from the consumer or that the consumer could not perform for example if the delivery is made to a third party)

 

"LIMITATION OF LIABILITY".

 Outside of cases of willful misconduct or gross negligence, Drestige web Srl. will not be in any way liable to the Customer for indirect or consequential damages that may derive from the purchase of products offered for sale on the site. "In the latter a limitation of liability for possible inadequate graphic representations of product images on the site, according to the wording of the clause, also not attributable to factors not controllable by the seller (eg due to the internet browser or the monitor used by the consumer): “3. Purchase procedure. The site shows, for each selected Product, an image of the Product itself, the unit price, the color and the sizes. The

 

 

 

——————————————————————————————————————————

 

 

The access and use of DRESTIGE.com, including the display of web pages, communication with DRESTIGE, the ability to download information on products and the purchase of the same on the website, are activities conducted by our users exclusively for uses personal unrelated to any commercial, entrepreneurial or professional activity. Remember that you will be the one and only responsible for the use of DRESTIGE.com and its contents. DRESTIGE in fact can not be held responsible for any use that does not comply with the laws in force, the website and the contents of each of its users, without prejudice to DRESTIGE's liability for willful misconduct and gross negligence. In particular, you will be the only one and only responsible for the communication of information and incorrect data, false or related to third parties, without these have expressed their consent, and in consideration of incorrect use of the same. Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from unloading operations falls on the user and can not be imputed to DRESTIGE. DRESTIGE declines any responsibility for any damages resulting from the inaccessibility to the services on the site or from damage caused by viruses, corrupted files, errors, omissions, service interruptions, deletions of contents, problems connected to the network, providers or telephone connections and/or telematic, to unauthorized access, to alterations of data, to the failure and/or faulty operation of the electronic equipment of the user. The user is responsible for the safekeeping and proper use of his personal information, including the credentials that allow access to the reserved services, as well as any harmful consequences or prejudices that may arise from DRESTIGE or third parties as a result of incorrect use, loss, subtraction of such information.

 

1. Privacy

Please read carefully the Privacy that also applies in the event that the user accesses DRESTIGE.com and use the related services, but do not acquire any product. Privacy helps you understand how DRESTIGE.com collects and uses your personal data and for what purposes.

 

2. Intellectual property rights

The contents of DRESTIGE.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on DRESTIGE.com, including menus, web pages, graphics, colors, diagrams, tools, fonts and website design, diagrams, layouts, the methods, processes, functions and software that are part of DRESTIGE.com, are protected by copyright and all other intellectual property rights of DRESTIGE and other rights holders. It is forbidden to reproduce, in whole or in part, in any form, DRESTIGE.com of its contents, without the express written consent of DRESTIGE. DRESTIGE has the exclusive right to authorize or prohibit direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of DRESTIGE.com and its contents. With regard to the use of DRESTIGE.com, you are only authorized to view the website and its contents. You are, moreover, authorized to perform all those other temporary acts of reproduction, without any economic significance, which are considered transitory or accessories, an integral and essential part of the same visualization of DRESTIGE.com and its contents and all the other navigation operations on the website that are executed only for a legitimate use of DRESTIGE.com and its contents. You are not authorized to perform any reproduction, on any support, in whole or in part of DRESTIGE.com and its contents. Any act of reproduction must be, from time to time, authorized by DRESTIGE or, if necessary, by the authors of the individual works contained in the website. Such reproduction operations must in any case be carried out for legitimate purposes and in compliance with the copyright and other intellectual property rights of DRESTIGE and the authors of the individual works contained in the website. The authors of individual works published on DRESTIGE.com have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works including any act to damage caused to the works, which is prejudice to their honor or reputation. You agree to respect the copyright of the artists who have chosen to publish their works on DRESTIGE.com or who have collaborated with DRESTIGE.com to create new forms of expression and art intended to be published, even not exclusively on the website, or, again, that form an integral part of it. Moreover, you are not, under any circumstances, authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right. By way of example, you can not alter or modify the contents and protected works without the consent of DRESTIGE and, where necessary, of the individual authors of the works published on DRESTIGE.com.

 

 

3. Trademarks and domain names

DRESTIGE is the exclusive owner of the registered logos "DRESTIGE BEST BRANDS BEST BUY" and "DRESTIGE.com" and of any other distinctive sign that includes the word "DRESTIGE", including the domain name "DRESTIGE.com ". All the other distinguishing marks that distinguish the products sold on DRESTIGE.com and present on the website are registered trademarks of their respective owners and are used within DRESTIGE.com, for the sole purpose of distinguishing, describing and advertising the products for sale on DRESTIGE.com.

DRESTIGE and all other registered trademark owners are entitled to make exclusive use of the trademarks of their respective ownership. You are not authorized, except for the consent of DRESTIGE and any other owner of registered trademarks, published on the website, to use these trademarks, to distinguish products or services not also similar to those of DRESTIGE.com or other trademark holders. Most of the brands featured on the website and referred to products sold on DRESTIGE.com are famous brands known to the general public and to every user of DRESTIGE.com. Any use of such trademarks not in compliance with the law and, as unauthorized, is prohibited and has serious legal consequences. It is not allowed in any way to use these trademarks and any other distinctive sign present on DRESTIGE.com to take unfair advantage of the distinctive character or the reputation of these brands or in a way that could harm them and the owners.

 

4. Disclaimer on the contents

 

DRESTIGE has adopted every precaution to prevent the publication of contents on the website that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of DRESTIGE.com, may be considered damaging the civil convictions, human rights and dignity of people, in all its forms and expressions. In any case, DRESTIGE does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, if such content is deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you chose, in any case, to access it, we inform you that the use you decide to make services supplied by DRESTIGE.com will be your exclusive and personal responsibility. DRESTIGE has also taken every useful precaution to ensure its users that the contents of DRESTIGE.com are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible , even later. However, DRESTIGE does not assume any responsibility towards users for the accuracy and completeness of the contents published by DRESTIGE, on its website, without prejudice to its liability for malice and gross negligence and except as otherwise provided by law. Furthermore, DRESTIGE can not guarantee its users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the connection to the Internet. For any problem found in the use of our website, contact Customer Service. A manager of DRESTIGE will be at your disposal to assist you and to help you restore the functionality of your access to the website, if this is possible. Likewise, we recommend that you contact your Internet service provider or check that each device for Internet connection and access to web content is properly activated, including your Internet browser. Although DRESTIGE will try to do its utmost to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow DRESTIGE.com to operate without suspension, interruption or discontinuity due to the need to make updates to the website.

DRESTIGE has adopted appropriate technical and organizational measures to safeguard the security of its services on DRESTIGE.com, the integrity of traffic data and electronic communications with respect to forms of use or unauthorized disclosure and to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on DRESTIGE.com, or unauthorized access, or not compliant with the law, data and information.

 

5. Our commercial policy

DRESTIGE has adopted its own commercial policy; its aim is to sell products through its services and its website only to the "final consumer", meaning by this term a natural person acting on DRESTIGE.com, for purposes unrelated to his business, entrepreneurial or professional activity breakthrough. If you are not a consumer, please do not use our services to purchase products on DRESTIGE.com. Otherwise, DRESTIGE will have the right not to take into consideration purchase orders from subjects that are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and with these General Terms and Conditions.

 

6.. Applicable law and settlement of disputes These General Terms and Conditions of Use are governed by Italian law and in particular by the Legislative Decree of 6 September 2005 n. 206, on the Consumer Code of the Chapter Consumer's rights in contracts".